Looking for a Hosted VoIP system for your business?

What is Simple Telecom's Hosted PBX VoIP?

Voice-Over Internet Protocol, or VOIP as it is better known, is innovation which empowers voice and brings it to be used over the web. In the advanced time of always developing networks, this is a higher priority than at any other time and is undeniably more solid, powerful and interesting to individuals than obsolete technologies strategies for calling individuals with respect to the opposite side of the planet. VOIP just communicates the voice information of whoever is talking through standard IP information procedures utilized on the web and submits it to the recipient.

VOIP can communicate with all web orientated gadgets along these lines, and IP empowers the capacity for picture, video and text utilisation. The real power inherent in VOIP is yet to fully be uncovered and there is constant innovation and expansion in the sphere by some of the core players such as Skype, Slack and Microsoft O365 Teams.

Which handset should I get?

We suggest using any of the Yealink handsets as a first preference. However we don't sell them — just find your local computer retailer and work with them to source (or hit up Google).

If you want some other alternatives, the Linksys and Cisco range are all good. Beyond this, anything that supports 3rd party SIP with either G729, G722 or G711 SHOULD work.

What software do you recommend?

For softphones we recommend Bria or VoipLine. Simply plug in your username and password and you will be instantly contactable.

Features Unpacked

Simple Telecom has done some very advanced work in the Hosted PBX space and offers an unparalleled level of features that are commonly only available in absolute top end platforms for an extremely high price.

Does VOIP suit my business?

We offer a fantastic set of features with the Simple Telecom Hosted VoIP PBX. We realise how significant it is for your business to trust a supplier on whom they can depend, as correspondence is the foundation of all business in the cutting edge age. Simple Telecom will do the best possible to maintain your service, and guarantee that you generally have the way to speak with customers, suppliers or co-workers inside your association.

We have long stretches of involvement, and that is the reason we can offer such moderate costs and top notch bargains. We have an industry-driving standing, and that is on the grounds that we generally convey. We really care about our clients and offer a powerful norm of care and fulfillment. You get top notch quality and nothing less with us.

What about bad call quality?

Maybe your business has had a terrible involvement with VOIP before, and you don't need a rehash of that. Maybe you're stressed over destroying your standing through awful lines of correspondence and the chance of depicting an amateurish picture. Indeed, we will not allow that to occur. We realise that your business is profoundly expert, and we accept that picture and notoriety shouldn't be muddied by poor VOIP quality. We guarantee you generally have the informative unwavering quality your business needs for significant exchanges, deals and urgent calls or messages.

Dissimilar to others in the business who probably won't offer a reliably and continually dependable help, Simple Telecom offers premium assistance. That implies that Simple Telecom gets no bad things to say, and our clients are exceptionally satisfied. The straightforward justification our prosperity is that we pay attention to your requirements, and we generally answer your inquiries as fast as could really be expected.

Frequently Asked Questions

Does your office have a distributed office?

Simple Telecom's Hosted PBX VoIP product is perfect for setting up across Australia and the Philippines. Each of your staff will have their own username and password (and indial if required). Simply plug this info into Bria or VoipLine and they will be instantly contactable.

Note: the quality of internet at each location will affect the call quality.

Are your staff WFH (Work from home)?

Either way, your staff can take their Simple Telecom VOIP account and be online at any location. It is limited to 1 location at a time, so when you sign in somewhere new it will override the previous login.

How do you guys all talk to each other?

Personal mobiles open up the company to paying a portion of the staff's mobile bill — which isn't bad in as much as its difficult to administer and if the staff leave you have no ownership of the mobile number — which could affect the ability for existing customers to get in touch with the business if that is the only number they have.

Do you have an IM platform already (Instant Messaging)?

We would recommend Slack, its great!

How do customers get in touch with you?

Assuming you have a 1300 number, is that routed through to a receptionist? Or through to a specific staff member with others as backups?

How are support calls routed?

Hopefully you have a ticketing system to record the details of the calls.

Do you use Microsoft Office 365 licensing?

The Microsoft Office 365 Teams product is definitely worth considering. Simple Telecom can help you integrate this.

Pricing

For information on pricing, see our Hosted VoIP PBX Pricing page.

No contracts, no setup fees. All call rates are per minute, charged on a per-second basis.